Super Fed Up!

I was in Jurong as we were sending my mom for a dentist visit as she needs to replace her dentures. I had my whole day mapped out. We would go to the dentist at Jurong West 1st, followed by heading to Annie's Pet Corner (APC for short) at Boon Lay Shopping Centre, then drop my parents back off at JE. After that we would go to Yishun's organic shop to get spirulina powder & baked soy beans.

My parents have never been to a pet supply shop so I thought it would be good for them to have a look as an eye opener & pick up some chew toys for the boys, a new set of collar & leash for Wang Wang. It ws 11.40 am when we reached APC. It was not open! The notice at the gate says they're closed on Mondays but open on Tues to Sun from 11 am to 9 pm. I checked to make sure that today's Tues & it is!

I was so so so angry! This isn't the 1st time it happened. The other time, I drove down specially to buy some supplies that DoggyFriend doesn't carry. But the shop wasn't open either despite it being 12.30 pm. At that time I thought maybe it was some emergency or something. But this is once too many. So I asked Jeff to call the Toa Payoh branch (the number was on the sign board). He asked if the Boon Lay branch was closed down. The person who answered said that her son must be late & that she would give him a call. I didn't bother to wait for him to come.

Is this how you do business? You can't even be bothered to be on time. If you can't welcome customers at 11 am sharp, then change the opening hours. What is this? I go there especially to buy from you & this is the kind of thing I get. I'm sure it happens on a regular basis. Anyway, it's definitely my last time going there.